Shipping & Delivery
Orders are dispatched within 1 working day, excluding Sundays and Bank Holidays
*Please note, there are current delays
NEXT WORKING DAY
Order before 12 noon and we will dispatch same day for delivery next working day (or delivery on Saturday if your order is placed on a Friday before 12 noon)
* Postcode exceptions may apply see Royal Mail for details
We only dispatch orders Monday - Friday so orders received after 12 noon on a Friday or anytime on a Saturday / Sunday will be dispatched on Monday).
If you parcel doesn’t arrive within 5 working days please let us know at email@example.com
A lot of our boxes are bought as gifts so we often expect the delivery address to be different from the order.
Please please check you have the correct address information at checkout as we cannot be held responsible for items that get sent to the wrong address if we were given incorrect details.
Be sure to check the delivery address details you provided which can be found on the Order Acknowledgement email sent immediately after you placed your order.
If you ever want to query postage, or have any questions regarding your order, please do not hesitate to email me directly firstname.lastname@example.org